Associate Operations Manager
Company: WeCare.food (Ensaathi Partners Private Limited)
Department: Operations
Bengaluru
1–3 Years (Freshers with relevant internships may also apply)
?22,000 – ?35,000 per month
Reporting To: Operations Manager
Job Type: Full-Time
About the Role
WeCare.food is looking for a proactive and execution-focused Associate Operations Manager to support supply growth, strengthen client relationships, and ensure smooth operational delivery.
This role provides hands-on exposure to supplier management, client launches, field operations, issue resolution, and process improvement in a fast-paced and growth-oriented environment.
Key Responsibilities
- Build and expand the supplier and caterer ecosystem to support business growth.
- Ensure supplier engagement and adherence to defined service levels and SLAs.
- Plan and execute pilot programs and new client launches from start to finish.
- Manage client relationships and regularly assess client satisfaction.
- Resolve operational issues using a structured root-cause analysis approach.
- Visit suppliers and clients to handle escalations and proactively prevent recurring issues.
- Monitor SLAs related to punctuality, quality, quantity, hygiene, and presentation.
- Identify opportunities to streamline operations and improve efficiency.
- Support business growth by identifying opportunities within existing client locations and through referrals.
- Stay updated with industry best practices and continuously learn from peers and stakeholders.
Key Learning Areas
- On-ground exposure to supplier and client interactions.
- Understanding and monitoring SLAs related to punctuality, quality, hygiene, and presentation.
- Structured issue resolution and root-cause analysis.
- Process improvement and operational efficiency.
- Industry learning through regular interaction with clients, suppliers, and internal teams.
Eligibility & Skills
- Graduate in any discipline.
- 0–3 years of experience in Operations, Supply Chain, Hospitality, Food & Beverage, Logistics, or a related field.
- Fresh graduates with relevant internships or academic exposure are welcome.
- Basic knowledge of MS Excel, Word, and PowerPoint.
- Good communication and interpersonal skills.
- Professional attitude with a strong willingness to learn and accept feedback.
- Strong problem-solving mindset and attention to detail.
- Comfortable working in a field-oriented role with frequent visits to client and supplier locations.
- Access to a two-wheeler is mandatory.
Compensation & Other Details
- ?22,000 – ?35,000 per month, depending on experience and suitability.
- Market-standard compensation with applicable allowances.
- Frequent travel to client and supplier locations is part of the role.
- Two-wheeler is mandatory.
Why Join WeCare.food?
- Learn end-to-end operations in a fast-growing, operations-driven organization.
- Get early ownership and opportunities to make a direct impact.
- Work closely with clients, suppliers, and diverse stakeholders.
- Gain practical experience in supply management, client operations, and process improvement.
- Develop strong operational and problem-solving skills through on-ground exposure.
How to Apply
Interested candidates can apply with their updated resume and relevant details.
Position: Associate Operations Manager
Bengaluru
?22,000 – ?35,000
1–3 Years