This is how we help the BPO industry to grow with proper hiring
The global pandemic has emerged as the massive threat to every single industry in the recent times. Economy is in a standstill with massive lay-offs and recessions. To top that, profit generation is almost nil. So, how to tackle these?
” Like any other industry, BPO or Business Process Outsourcing is the ever emerging and is often seen facing troubles with the recruitment process. Be it getting accustomed to the automation settings, or the dynamic nature of customer-based operations, BPO service providers have a constant strain in fixing and recruiting the proper and quality candidates “.
Amidst this juncture of dismay, the prime thing is to rope in the right candidates for a stable business growth. Well for this we are here. We promise you to recruit the candidates with the zeal and zest to work consistently.
However, before hiring these are the things to keep in mind. Let’s have a look. Read on:
Candidates usually refrain from working in BPOs because they don’t consider it to be a fruitful plan for a long and successful career growth. On top of that, the long and odd working shifts, the work stress, meager salary packages, abstain many potential candidates from applying. So, here we step in and help you in convincing your candidates that working in a BPO can be rewarding. To start with, publishing educational content on the website might be a good start. In fact, we also promote the health programs and policies which is suggestive of the fact that you are quite concerned about your employee’s health to ensure a happiness in the job and workplace.
We strongly promote optimization of the recruitment process and usually speed up the pre-interview screening phase. With this automation, we diminish a whole lot of manual effort from your BPO recruitment process. For instance, just think of placing the assessment tests like customer orientation, cultural fit, and language skills in the screening test itself phase to detect the qualified candidates then and there.
We have our eyes opened for the candidates possessing some special skills. If your BPO is also opting for the automation technique, we would take a quick screening to re-evaluate the skills as automation would change them. In fact, we customize our hiring procedures for the customer-related BPOs and as per their staffing needs. Unless your BPO serves a specific group of customers, for instance, the tech companies, or you specify the skillsets you are seeking, we would be only able to give a list of the candidates that’s appropriate for our general projects/clientele. So, the primary point for you is to decide the skill set which you would need. Based on that we would initiate our hiring process in finding you the proper candidates.
So, that sums up why you would need us in the hiring process of your BPO, to escalate business even in this period of distress. However, while hiring your employees, think of us as an option. Our HR consultancy ensures you that the employees we provide are industry best, with unparalleled working abilities, possessing the exact set of skill and knowledge you are seeking for. Thus, build your trust in us and give us a chance to help you in your business growth even amidst the global pandemic.